C E L T A
Terms of Service
General terms
♠Prices are subject to change based on demand or holidays.
♠I have the right to reject any order for any reason.
♠I work with a online waiting list, just click here and you can check what I'm currently working on and in which place you are.
Payment
♠Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
♠I accept GBP or USD and can be paid through PayPal only.
♠Keep in mind that if you choose USD the charges increases according to the conversion of GBP to USD.
♠Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.
Process and delivery
♠My turnover rate is about 5 days to 2 months depending on factors such as health, complexity of the work, other works and holidays seasons.
♠Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product.
Revisions
♠You can make any changes in the commission during the sketching process without fee charges.
♠Once you accept the sketch you only can change little details like color tones.
♠If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
Cancelations and refunds
♠If you cancel your order before I start working on it, you can get a full refund.
♠If for any reason I am unable to start your commission you will receive a full refund.
♠The buyer is not allowed a refund once I started working on the commission.
♠If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
♠If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.
Copyright
♠The art should not be used for commercial purposes unless it was part of the agreement.
♠You may upload the commissioned artwork on any website and social media, but always with my signature and giving me credits.
♠I reserve the right to post the commissioned artwork online, in my portfolio and in my social media.
♠You may not alter the commissioned artwork without my consent.
♠You may not claim the artwork as your own.
© Celta's Arts. All rights reserved.